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Privacy policy

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

  • THE RESPONSIBLE FOR THE PROCESSING of your data is: BODYTONE INTERNATIONAL SPORT, S.L.
  • CIF: B73591109
  • Postal Address: Calle Legón, 4, 30500, Molina de Segura, MURCIA
  • E-mail: marketing@bodytone.eu

WHAT KIND OF DATA DO WE PROCESS?

Depending on the products, services or functionalities that you want to enjoy at each moment we will need to treat some data or others. In general, these data will be, depending on the case, the following:

  • Your identification data (For example: Your name, surname, language, country from which you interact with us, contact details, etc.)
  • Economic and transactional information (For example: Your payment or card details, information about your purchases, orders, returns, etc…)
  • Connection, geolocation and navigation data (in case you interact with us from your mobile phone, for example)
  • Commercial information if you are subscribed to our newsletter.
  • Data about your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the web, we will mark some fields as obligatory, since they are data that we need to be able to give you the service or to give you access to the functionality in question. 

Please note that if you decide not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy these services or functionalities.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will treat your personal data for the following purposes:

  • For the development, fulfillment and execution of the Sales Contract

This purpose includes the processing of your data mainly for: 

  • To contact you in relation to updates or informative communications regarding the products you have purchased, including the sending of quality surveys on the products supplied.
  • Manage the payment of the products you purchase, regardless of the means of payment used.. 
  • Activate the necessary mechanisms in order to prevent potential fraud against you and ourselves during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction.
  • Manage possible returns once you have made a purchase and manage requests for information on the availability of various products.
  • Invoice and to make available to you the tickets, invoices and any other document proving the payment with respect to the purchases you have made on our Platform.
  • To deal with requests or requests made through the various means incorporated into our Platform. 

We only process personal data that is strictly necessary to manage or resolve your application or request.

  • For marketing purposes. 

To the extent that you subscribe to our Newsletter, your personal data will be used for the periodic sending of company newsletters.

You must remember that you can unsubscribe from the Newsletter at any time and without any cost by communicating it to BODYTONE INTERNATIONAL SPORT, S.L. in the e-mail marketing@bodytone.eu,

  • To include you in our job bank.

If you send us your CV, we will process your data in order to include you in our job bank for present or future jobs of your interest.

  • Usability and quality analysis for the improvement of our services (Cookies)

If you access our Platform, we inform you that we will treat your navigation data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at finding out the degree of satisfaction of our customers and users and detecting those areas in which we can improve.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA? 

The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, thus we will find different legal bases by virtue of the following purposes:

  • Development, fulfillment and execution of the contract of sale.

The processing of your data is necessary for the execution of the sales contract that binds us to you. We understand that the processing of these data is positive for all parties involved in the payment of a purchase and in particular for you as it allows us to put in place appropriate measures to protect you against fraud attempts by third parties.

  • Customer Service.

We consider that we have a legitimate interest in dealing with any requests or queries you may have through the various means of contact available to us. We understand that the processing of these data is also beneficial to you insofar as it allows us to attend to you properly and resolve the queries raised. When you contact us, in particular, for the management of incidents related to the product acquired through the Platform, the treatment is necessary for the execution of the contract of sale. When your query is related to the exercise of the rights about which we inform you below, or with claims related to our products or services, what legitimizes us to treat your data is the fulfillment of legal obligations on our part..

  •  Marketing.

The legitimate basis for processing your data for marketing purposes is the consent you give.

By way of example, when you agree to receive personalised information through various means, when you authorise the sending of newsletters, or when you accept the legal basis for participating in a promotional action. 

In order to show you personalized information, we consider that we have a legitimate interest in profiling you with the information we have about you (Navigation you perform, preferences or purchase history) and the personal data you have provided us with such as age range or language, since we understand that the processing of these data is also beneficial to you because it allows you to improve your experience as a user and access information according to your preferences.

  • Job opportunities

The basis for legitimisation is your consent to be included in our job bank by sending us your CV.

  • Usability and quality analysis

We consider that we have a legitimate interest in analyzing the usability of the Platform and the degree of user satisfaction since we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and offer a higher quality service.

HOW LONG WILL WE KEEP YOUR DATA?

  • Development, compliance and execution of the sales contract.

We will process your data for the time necessary to manage the purchase of the products or services you have purchased and subsequently 1 year to avoid possible errors or misunderstandings. On some occasions, we will only treat some data until the moment you decide, as is the case of the payment data (credit card) that you have asked us to store for possible future purchases.

  • Customer Service

We will treat your data for as long as it is necessary to deal with your request or inquiry.

  • Marketing

We will treat your data until you request cancellation or unsubscribe from the newsletter. If you participate in promotional actions we will keep your data for a period of six 6 months from the end of the action.

  • Employment exchange

We will treat your data while we consider your CV as a candidate and then for 1 more year for future positions that may arise.

Regardless of whether we process your data for the time strictly necessary to fulfil the corresponding purpose, we will keep them subsequently, duly stored and protected for as long as responsibilities may arise from their processing, in compliance with the regulations in force at any given time. Once the possible actions in each case are prescribed, we will proceed to the deletion of the personal data.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES? 

In order to comply with the purposes indicated in this Privacy Policy, it is necessary for us to give access to your personal data to third parties who support us in the services we offer and which are detailed below: 

  • BODYTONE INTERNATIONAL SPORT, S.L. in case you subscribe to our newsletter.
  • Financial entities
  • Technology service providers
  • Suppliers and partners of logistics, transport and delivery services.

WHAT ARE YOUR RIGHTS WHEN YOU GIVE US YOUR DETAILS?

We are committed to respecting the confidentiality of your personal data and to ensuring that you can exercise your rights. 

You can exercise them free of charge by sending us an e-mail to our address marketing@bodytone.eu, simply indicating the reason for your request and the right you wish to exercise. 

If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or the legal basis on which we process your data, you have the right: 

  • Ask us for access to your data held by us. 
  • Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it.
  • Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have previously informed you, or that we no longer have the legitimacy to do so.
  • To ask us to limit the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
  • Furthermore, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php  

CHANGES TO THE PRIVACY POLICY

We may amend the information contained in this Privacy Policy from time to time. If we do so, we will notify you by various means through the Platform, or even notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, oppose or unsubscribe from any service or functionality. 

COOKIE INFORMATION 

We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Política de Cookies to learn more about the cookies and similar devices we use, their purpose and other information of interest.

FINANCING WITH APLAZAME

The user accepts that all his personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the method of payment. This acceptance extends to third parties who had to access the files for the proper completion of the contract..